HMI Crash with new Motherboard & CPU

[Roy Costa]

Hello

Ever since I upgraded our HMI motherboard & CPU on 3 HMI's I am
getting HMI crash problems. The HMI is running with no errors but it
is as though the Tag Engine stops updating.

1. I am using LVDSC 6.1
2. Windows 2000
3. Gygabyte 875P Motherboard
4. 3.0 Gig Hz CPU
5. 800 Front End Bus
6. 1 Gig of RAM
7. I have applied the LOGOS patch
8. Duel Touch Screen Monitors (Nvidea
a. PCI NVIDA GeForce FX 5200 (128 Mb)
b. AGP NVIDA GeForce4 MX 440 (128)

I think it is a hardware/multithreading (or Hyperthreading) issue.

I did not have these freeze-ups with the older style motherboards and
2.8 Gig Hz CPU.

Looking for answers.


--------------------

Regards,

Roy L. Costa
Systems Engineer/Architect

Michigan Waste Energy, Inc.
5700 Russell
Detroit, Michigan 48211
Tel [phone] X285
Tel [phone]
Fax [phone]
Email: ***@covantaenergy.com

[Remzi]

Hi Roy,

Please make sure that you are using the latest logos version, which is
4.5.1.593. To determine it, search for "lkcitdl.exe" and right click
on this file and select "Properties>>version".

You can download the latest logos from the link below.

http://digital.ni.com/softlib.nsf/websearch/04B76C440048592886256D75006E6B8A?opendocument

You just need to download logos45.zip and run the logos.msi after
unzip it. Please backup your database folder (the default location is
c:\program files\national Instruments\LabVIEW 6.1\data) before you run
the installer.

After you install logos, reboot your PC. I hope this helps.
Best Regards,
Remzi A.
Applications Engineering
National Insruments